Technical Account Manager

Join Veeam Software as a Technical Account Manager, where you will be responsible for the planning, architecture, coordination, and management of professional services engagements. You will focus on architecting and project management of availability solutions, including data protection and monitoring. As an expert in Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization, you will provide overall project guidance, assist with solution assessment and design, and support delivery implementation and consulting services. You will also create documentation, deliver onsite knowledge transfer, and facilitate communication between clients and Veeam support.

• Plan, architect, coordinate, and manage professional services engagements, focusing on availability solutions.
• Provide overall project guidance, including project plans, schedules, communication plans, and status updates.
• Assist with assessment and design of solutions, implementation effort estimation, and post-installation issues.
• Fluent in English
• Experience successfully managing multiple simultaneous projects and accounts
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Working knowledge of Cloud technologies, capabilities, and protocols
• A proven track record of success (Attitude, Competency, Activity Levels)
• Experience with Data Management, Data Protection, Data Analytics
• VMware VCP, Microsoft MCSE or equivalent experience
• Extensive experience with Data Center, Business Continuity and Operating Systems
• Hands-on experience with Veeam’s Core products
• Proven Consulting and Project Management experience
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
• Quarterly travel to customer
• Prince 2, ITIL, PMP, or equivalent experience
• Responsible for understanding customer needs and architecting an appropriate solution
• Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies
• Bachelor’s Degree in technology required (A combination of education and experience will be considered)
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
• Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
• Excellent communication, interpersonal and relationship-building skills