Senior Applied AI Engineer

Join Celonis as a Senior Applied AI Engineer, where you will lead the charge in solving critical operational challenges for enterprise customers. You will work closely with strategic clients to understand their unique objectives and drive adoption of the Celonis Process Intelligence platform. Your role will involve blending process and industry expertise with a solution-first mindset, analyzing customer data, and deploying tactical solutions. You will also serve as the internal and external technical subject matter expert for your customer industry domain and manage multiple projects across your aligned accounts.

• Spearheading the mission of solving critical operational challenges for enterprise customers by understanding their unique objectives and deploying tactical solutions.
• Actively driving the full customer lifecycle, from pre-sales execution to post-sale implementation, ensuring agreed value and adoption thresholds are successfully met.
• Serving as the internal and external technical subject matter expert for your customer industry domain, scaling knowledge across the organization and enabling cross-functional alignment.
• Project Management: You are able to plan and manage project scope, expectations and timelines. You will need to manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible
• Bachelor’s Degree required; Focus in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred
• Strong Technical Skills across Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g. Azure, Data Engineering..etc). Knowledge of Data Connections, Data Objects, Data Validation and Data Analysis. Knowledge and use of LLM’s, across Microsoft or competitor equivalent (e.g. Claude, Copilot…etc). Understanding of basic prompting and data constructs within a prompt
• Value driven selling through expertise in identifying and prioritising use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Strong presentation skills to both internal and external stakeholders, whether leading technical whiteboarding sessions or formal readouts and demos
• 4+ years of experience in pre-sales, customer success, and/or consulting functions with a background in pre/post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value realization
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, sklearn, PyTorch) as well as data engineering tools and technologies
• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails