About The Role

Join 9fin, the AI platform revolutionizing global debt markets. As a Senior Customer Success Manager, you'll drive client relationships, enhance workflows, and collaborate with various teams to ensure a top-tier customer experience. This is a unique opportunity to shape the customer success strategy and accelerate your sales career in a rapidly growing company.

Become a 9fin expert with a strong understanding of our products and services, and partner with account managers on specific client projects to drive growth.
Develop bespoke KPIs and strategies for accounts, and introduce performance data-driven insights to our clients.
Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice.

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