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Director of Product (Recommendations)

Quince · Palo Alto, United States

External listingfull-timeabout 1 month ago

About The Role

Join Quince, a high-performing team redefining quality, value, and sustainability in modern retail. As the Director of Product (Recommendations), you will drive the recommendation platform across the consumer experience, from customer landing to post-checkout. You will define the recommendations strategy, monitor KPIs, build the recommendations platform, and work cross-functionally with design, creative, data science, and engineering. The ideal candidate has experience leading a recommendations or search service, a track record of outsized impact and career growth, and a passion for using data to answer product and engineering questions.

  • Defining and implementing the recommendations strategy, balancing short-term needs with long-term differentiation.
  • Building and overseeing the recommendations platform to enable personalization across all storefront and lifecycle touchpoints.
  • Collaborating cross-functionally with design, creative, data science, and engineering teams to prioritize and deliver outstanding customer experiences.
  • The ideal candidate thrives in a fast-paced, performance-driven environment and will be responsible for delivering a differentiated product that addresses a clear customer need and represents a viable business opportunity
  • Experience leading a recommendations or search service
  • Hybrid Schedule: 3 days in our Palo Alto office (Mon, Thurs, Fri)
  • Proven ability to influence cross-functional teams without formal authority
  • Track record of outsized impact and career growth in prior roles
  • Demonstrated success in defining and launching excellent products
  • Masters degree in a technical or analytical discipline (or equivalent experience)
  • Passion to answer Product/Engineering questions with data
  • Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space
  • Excellent written and verbal communication skills
  • Generated and optimized creative content in production setting
  • Personalized customer experience across multiple channels
  • Demonstrated experience applying AI tools
  • Excited by super-IC role with broad scope and impact, enabled by AI

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