Strategy & Operations Manager (Consumer Revenue)

Join Discord as a Strategy & Operations Manager for the Consumer Revenue business. In this high-impact role, you will own pricing strategy, monetization, and revenue operations for Discord's Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You will analyze and optimize pricing strategies, assess virtual currency and economy strategies, and provide analytical support to Consumer Revenue leadership. This position offers a flexible work model, competitive compensation, health benefits, family support, generous PTO, wellness stipends, and opportunities for charitable giving.

• Optimizing Nitro subscription pricing strategy, managing the semi-annual pricing cycle end-to-end.
• Analyzing Orbs virtual currency and economy strategy, including assessing virtual goods and currency bundles.
• Building and maintaining competitive pricing intelligence across subscription and virtual goods markets.
• Background in gaming, social platforms, or digital media a plus
• 4+ years of experience in pricing, monetization, or subscription growth — ideally for a consumer subscription business, virtual goods/currency economy, or marketplace
• A strong quantitative toolkit: comfort with growth modeling, elasticity modeling, willingness-to-pay analysis, A/B testing, and building pricing models from scratch with imperfect data
• Experience with international/localized pricing and the operational complexity of multi-currency, multi-region rollouts
• Experience with BI tools such as Tableau, Looker, or similar, and building self-serve reporting for business teams
• Bonus: exposure to virtual currency/in-game economy design, or to deal desk/partnership evaluation work
• Experience collaborating cross-functional with Product, Product Marketing, Business Development, and Finance teams and leading cross-functional decision-making processes