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Senior Product Manager (Scaled Abuse)

Discord · San Francisco, United States

External listingfull-timeabout 2 months ago

About The Role

Join Discord's Safety team as a Senior Product Manager focused on scaled abuse prevention. In this high-impact role, you'll create the vision, build systems, and lead cross-functional strategies to detect and prevent abuse on the platform. You'll own the product philosophy, define metrics, and drive execution with various teams. Enjoy a flexible work model, competitive compensation, health benefits, family support, generous PTO, wellness stipends, and opportunities for charitable giving.

  • Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, account takeovers, scraping, and recidivism detection.
  • Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.
  • Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users.
  • Strong analytical ability to quickly organize and leverage data to make informed product decisions with cross-functional stakeholders
  • Sufficient technical domain expertise to drive alignment on technical requirements with Anti-Abuse, ML, and Security stakeholders
  • Passionate about Discord and about keeping users safe from abuse at scale
  • 5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features
  • Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them
  • Strong product sense and pride in understanding Discord and our users
  • Previous work in spam, abuse, fraud, account integrity, Trust & Safety, or a strong passion to learn the space
  • BA/BS in Computer Science, Engineering, or relevant technical experience
  • Familiarity with ML-based detection systems and adversarial attacker dynamics
  • Strong sense of delightful UI and UX design

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