People Operations

Join Pulley, a fast-growing company, as our first dedicated People Operations hire. In this hands-on, end-to-end role, you will own the employee lifecycle, oversee total rewards, build the performance and development engine, and be the trusted point for employee relations. You will also be the bridge between the company and the technology we use, steward compliance and policy, and further belonging within the organization. Ideal candidates will have experience scaling a People Ops function and standout writing ability.

• Own the employee lifecycle, from onboarding to offboarding and everything in between, ensuring a smooth and positive experience for employees.
• Oversee total rewards, including leveling, compensation cycles, and benefits administration, to attract and retain top talent.
• Build the performance and development engine, leading the performance review process, designing the manager enablement program, and operationalizing internal pulse surveys.
• A natural context switcher. Comfortable moving between onboarding, HRIS configurations, and a performance management conversation in the same morning, without dropping any of them
• A builder. You see scattered processes and instinctively want to systematize them. You believe SOPs are an act of generosity to your future self and your teammates. You leverage technology to be maximally efficient
• High-judgment, low-drama. You handle sensitive conversations with discretion and care, and you know when to escalate vs. resolve
• Experience scaling a People Ops function, ideally as an early People hire at a fast-growing business
• Standout writing ability. You'll write policies, comms, manager talking points, and SOPs constantly. The artifacts you develop is how People Ops scales