Technical Support - Level 2

Join Signaturit Group, a leading provider of secure digital transactions in Europe. As a Level 2 Technical Support specialist, you will monitor and analyze managed services, troubleshoot Linux systems, manage databases, and collaborate with other teams to improve customer experience. You should have a background in computer science, strong analytical skills, and experience with Linux and databases. The position is based in Madrid, Spain, and offers a competitive salary and benefits.

• Monitor, analyze, and ensure the availability and performance of managed services, including administration and troubleshooting of Linux systems.
• Collaborate with other teams to resolve incidents escalated to Level 2, and manage orchestration and infrastructure tools such as SaltStack, Ansible.
• Development and maintenance of scripts (Bash and Python) for automation, analysis, and operational tasks, and management and maintenance of databases.