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EQ
Customer Project Manager (Hyperscale)
Equinix · Toronto, Canada
About The Role
Join Equinix, a leading global data center and interconnection provider, as a Hyperscale Customer Project Manager. In this high-visibility role, you will be responsible for the end-to-end delivery of large, complex deployments for our most important global customers. You will engage at the executive level with customers and internal leadership, and have the opportunity to shape how Equinix delivers at hyperscale.
- Lead large-scale, cross-functional, multi-site, and cross-regional customer deployments from initiation through to closure.
- Own and actively manage comprehensive project schedules, deployment plans, and end-to-end lifecycle milestones.
- Serve as the primary customer interface throughout deployments, maintaining an executive-level presence and trusted-advisor relationship.
- Highly organised with strong attention to detail, execution discipline, and the ability to manage multiple concurrent workstreams
- Experience engaging and communicating at executive level with enterprise or hyperscale customers
- Strong understanding of data centre environments, colocation products, or large-scale infrastructure deployments
- Demonstrable experience managing large, complex customer-facing projects in a technology or infrastructure environment
- Proven ability to operate with minimal supervision, exercise sound independent judgement, and own delivery outcomes end to end
- Excellent written and verbal communication skills
- Previous experience in a hyperscale, xScale, or cloud campus deployment context
- Familiarity with project management tools such as Smartsheet, Tableau, or equivalent platforms
- Experience with order management, book-to-bill processes, or service delivery operations
- Formal project management qualification (PMP, PRINCE2, or equivalent)
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