Chief of Staff

Join CurbWaste as the Chief of Staff, a pivotal role in driving internal strategy and operational execution. You will partner with the CEO on company-wide strategy, design and roll out performance management frameworks, establish departmental KPIs, and lead AI-enabled operations. This is a career-launching opportunity with a clear path to VP of Operations or COO as the company scales.

• Partner with the CEO on company-wide strategy, translating a broad vision into quarterly priorities, operating plans, and the decisions that actually get made.
• Design and roll out our performance management framework from the ground up - goal-setting, review cycles, calibration, and career frameworks - so expectations are clear and talent is developed as we scale.
• Establish the metrics that matter for each function, build the dashboards and reporting cadence behind them, and create a data-driven operating rhythm that surfaces problems early instead of late.
• You get energized by messy, undefined problems and turn ambiguity into clarity that the whole company can see and rely on
• You influence without authority. Exceptional communication and the ability to get cross-functional teams moving in the same direction
• You're AI-native. You've deployed AI in real operational settings and have strong instincts for where it creates leverage and where it doesn't. You think about AI as a lever for how the whole company operates, not a side project
• You're gritty. You have a bias toward action, comfort making decisions with incomplete information, and a singular focus on winning. You do the 1% more without being asked. You value getting things done over getting them perfect
• You've rolled out performance management before. You've stood up review cycles, goal frameworks, and KPI systems from scratch and driven adoption across teams
• You build, you don't maintain. You've created processes and systems from zero, not inherited and preserved them
• You've done it at scale. 5–8+ years in high-performing environments — top-tier startup operations, Chief of Staff / BizOps / Strategy & Ops, management consulting (MBB or similar), or investment banking with a track record of building and running these systems inside a company that was scaling fast, not just advising from the outside
• Experience at a high-growth startup through a key scaling phase (Series A → D)
• Exposure across multiple operational functions (finance, people, legal, sales ops)
• Hands-on experience building AI-driven internal tooling or workflows
• Experience supporting fundraising or board-level reporting
• Familiarity with the modern startup stack (Ramp, Carta, HubSpot, and modern AI tooling)
• You're analytical. You love diving into data to find insights and turning them into decisions
• Want to grow into a VP Operations or COO role as the company scales
• Get excited about solving messy, undefined problems
• Switch between strategic thinking and tactical execution seamlessly
• Want ownership and impact over prestige and structure
• Are comfortable with constant change and shifting priorities
• Are energized by fast-paced, high-growth environments