Customer Success Manager

Join P3 as a Customer Success Manager, where you'll play a key role in onboarding new customers in North America, collaborating with the development team, and managing project schedules, budgets, and staffing. You'll have the opportunity for personal and professional growth in a friendly, remote-first environment with extra paid holidays and private medical health insurance.

• Assurer l'intégration continue des nouveaux clients en Amérique du Nord et gérer plusieurs clients tout au long du processus d'intégration.
• Collaborer avec l'équipe de développement pour orienter la vision et le développement des produits logiciels, et communiquer efficacement les demandes des clients.
• Gérer les risques du projet, résoudre les problèmes du projet et assurer la qualité en ligne avec les conceptions UI visuelles et les spécifications du produit.
• The successful applicant has previous experience working in a fast-moving technical environment
• This role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients
• Experience with Oracle Opera (V5 or Cloud) or other PMS systems
• Internet architecture
• Liaise effectively with clients, developers and support team
• Manage daily and weekly priorities
• Work on own initiative
• Good written and telephone communication skills