Principal Product Designer

Join Dropbox's Design team as a Principal Product Designer, where you will lead the design vision and execution for Dropbox's portfolio of products and services. You will shape how AI helps customers get their jobs done faster, better, and with greater confidence. This role involves designing AI experiences that activate content in useful, intuitive, and trustworthy ways, helping customers find clarity, make progress, and take action without adding complexity or friction. You will partner closely with Product, Engineering, Research, Marketing, and Design leadership to shape strategy, prioritize opportunities, and drive outcomes with urgency and quality.

• Definir y liderar la visión de diseño para el ecosistema de productos de Dropbox, enfocándose en la activación de contenido y la experiencia del cliente.
• Diseñar experiencias impulsadas por IA que mejoren la efectividad del cliente sin reemplazar su juicio, asegurando que la IA se sienta como un socio de confianza.
• Colaborar estrechamente con equipos multifuncionales para dar forma a la estrategia, priorizar oportunidades de alto impacto y impulsar resultados con urgencia y calidad.
• This role requires a designer with exceptional craft, strong product judgment, and the ability to operate across strategy, systems, and execution
• A collaborative, low-ego leadership style, with a track record of mentoring designers, raising standards, improving critique, and helping teams produce better work than they could have produced on their own
• 12+ years of product design experience, with a strong track record leading complex, ambiguous, high-impact product initiatives from vision through launch at scale
• Experience designing end-to-end experiences across multiple products, surfaces, or platforms, with a strong ability to create coherence across complex user journeys
• A demonstrated ability to simplify complex systems, workflows, or mental models into experiences that feel premium, obvious, and easy to use
• Strong ability to translate emerging capabilities into simple, useful, intuitive product experiences that reduce friction, preserve customer agency, and help people get meaningful work done
• A portfolio that shows a deeply opinionated design sensibility, where the candidate’s taste, principles, and product philosophy are visible in the work itself
• Exceptional executional range, with the ability to move fluidly from long-term strategy and narrative to detailed flows, interaction models, prototypes, edge cases, content, and implementation quality
• Proven ability to influence senior cross-functional partners, create alignment through clear storytelling, and drive product direction in fast-moving, ambiguous environments
• A portfolio that demonstrates Principal-level craft, product judgment, systems thinking, customer empathy, and the ability to ship experiences that customers understand, trust, and love
• Deep experience designing customer-facing products in emerging or complex domains such as AI, search, knowledge work, productivity, collaboration, enterprise software, or multi-product ecosystems
• A strong point of view on how AI can augment human judgment, activate customer content, reduce busywork, and make customers sharper without making the experience feel clunky, opaque, or over-automated
• Experience designing or simplifying agentic experiences, agent management, automation, orchestration, permissions, delegation, or similarly complex product metaphors where users need clarity, control, and trust
• A strong point of view on design craft in the AI era, including how designers should use AI to increase creativity, speed, quality, and customer understanding