Senior Director of Revenue Operations

Join Dropbox as the Senior Director of Revenue Operations, where you will lead and scale the operational foundation of the company's global B2B go-to-market organization. You will drive operational excellence across the revenue engine, oversee Marketing Operations, and partner closely with Sales, Finance, Product, Marketing, and Customer leadership. This role requires strong analytical and problem-solving capabilities, extensive experience in revenue operations, and a proven track record of leading high-performing teams.

• Lead and scale the operational foundation of the company's global B2B go-to-market organization, driving operational excellence across the revenue engine.
• Oversee Marketing Operations, ensuring alignment between demand generation, pipeline creation, and revenue outcomes across the full customer lifecycle.
• Own revenue planning, forecasting, revenue operations, incentives, systems, analytics, and GTM infrastructure, partnering closely with Sales, Finance, Product, Marketing, and Customer leadership.
• Strong analytical and problem-solving capabilities, with extensive experience leveraging data to drive operational and business decisions
• Experience supporting organizations through significant growth and GTM evolution, including PLG, sales-assisted, and enterprise motions
• Strong understanding of SaaS business models, revenue motions, and key operational drivers across acquisition, expansion, and retention
• Deep expertise in forecasting, revenue planning, territory design, quota management, sales productivity, incentive compensation, and pipeline management
• Track record of building, developing, and leading high-performing revenue operations teams in a fast-paced, evolving environment
• Proven experience leading revenue operations for multi-segment B2B organizations across SMB, Mid-Market, and Enterprise customer segments
• 12+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Finance, or related functions within a scaled SaaS or product-led growth company
• Demonstrated ability to identify operational challenges and implement scalable, data-driven solutions that improve business performance
• Strong cross-functional leadership skills with the ability to influence senior stakeholders across Sales, Finance, Product, Marketing, and Customer organizations
• Proven track record implementing AI-enabled revenue solutions that deliver measurable improvements in efficiency, productivity, and business outcomes
• Demonstrated experience owning and scaling GTM technology ecosystems, with deep expertise in Salesforce and related revenue platforms