Customer Service Agent

Join Onepilot as a Customer Service Agent, where you'll assist our clients' consumers with their problems. You'll receive e-learning training and have access to a knowledge base for each client. You'll respond to user requests via email, chat, or call, all from the comfort of your home. You should be comfortable with new technologies, enjoy problem-solving, and have strong communication skills. A minimum availability of 20 hours per week is required.

• Assister les consommateurs des clients en résolvant leurs problèmes via email, chat ou appel.
• Utiliser la technologie Onepilot et la base de connaissances pour répondre efficacement aux demandes des utilisateurs.
• Travailler de manière autonome depuis chez soi, en respectant les horaires et en étant rémunéré par ticket résolu.
• You’re comfortable with new technologies
• You like solving problems, you’re curious and dynamic
• You enjoy communicating (written and spoken communication)
• You’re available at least 20h/week