Product Manager (Apps & Retention)

Join Tiqets, a leading online ticketing platform, as a Product Manager for Mobile Apps and Retention. In this role, you will lead a cross-functional team focused on growing the value of our mobile apps and enhancing customer retention. You will be responsible for the full product lifecycle, from understanding customer problems to delivering solutions and evaluating results. This position offers a competitive salary, a vibrant work environment in Amsterdam, and various employee benefits.

• Lead a cross-functional team to enhance the value of mobile apps and improve customer retention.
• Define and prioritize the product strategy and roadmap for mobile apps and CRM touchpoints.
• Oversee the full product development lifecycle, from discovery and ideation to delivery, launch, and impact evaluation.
• You know how to turn customer problems and business opportunities into clear product priorities
• You understand the basics of product discovery, delivery, roadmap management and stakeholder communication
• You can work closely with designers and engineers to shape solutions that are valuable, usable, feasible and commercially viable
• You communicate clearly and proactively on progress and coordinate the release of changes and features
• You have a data-informed and hypothesis-driven way of working and are comfortable using metrics, customer insights and experiments to make decisions
• You have a good understanding of UX principles and care about creating simple, intuitive customer experiences
• You are fluent in English, both written and spoken
• You have 3+ years of experience in product management, working on digital consumer products. Experience with e-commerce and/or mobile apps is a strong plus
• You are curious, eager to learn and open to sharing learnings with others
• You have a basic understanding of mobile app development concepts and are comfortable discussing technical trade-offs with engineers