GTM Systems & Automation Lead

Join Telnyx, a fast-growing B2B SaaS company, as the GTM Systems & Automation Lead. In this role, you will own and improve the operating layer behind Telnyx's revenue engine, supporting both human-facing workflows and bot-facing infrastructure. You will work across various teams to keep the GTM stack reliable while helping the team transition to AI-powered automation. This is a builder-operator role that requires strong hands-on experience with Salesforce and adjacent GTM systems, as well as the ability to communicate effectively with both technical and non-technical stakeholders.

• Gérer les opérations quotidiennes des systèmes GTM, y compris Salesforce, l'automatisation du marketing, l'engagement des ventes, l'enrichissement, le routage et l'automatisation des workflows.
• Identifier et résoudre les problèmes récurrents, stabiliser les workflows, documenter le fonctionnement des systèmes et transformer le travail manuel répété en automatisation évolutive.
• Collaborer avec les équipes de vente, de marketing, de réussite client, de finance et d'ingénierie pour traduire les points de douleur opérationnels en exigences claires pour les systèmes.
• This role is ideal for someone who has lived inside GTM systems, understands how revenue teams actually operate, and is technical enough to connect systems, debug workflows, and partner with engineers without needing every problem handed off
• Ability to distinguish between a one-off admin request and a repeated workflow that should become a system or automation
• Strong hands-on experience with Salesforce and adjacent GTM systems such as Marketo, Salesloft/Outreach, enrichment tools, routing tools, Zapier/workflow automation, or similar platforms
• Experience debugging integrations, field sync issues, routing problems, campaign workflow failures, and broken handoffs
• Comfort working with APIs, webhooks, automation tools, data flows, and technical documentation
• 4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Marketing Operations, GTM Engineering, or a closely related technical operations role
• Clear communication with both technical and non-technical stakeholders
• Strong process design and documentation habits
• Ability to operate independently in ambiguous, fast-moving environments
• Experience supporting AI-assisted workflows, agent-driven processes, or LLM-enabled GTM operations
• Experience with marketing attribution, campaign operations, lead enrichment, or sales engagement workflows
• Familiarity with Python, SQL, or lightweight scripting for automation/debugging
• Experience replacing brittle vendor glue with owned workflows or more durable automation patterns
• Experience in a high-growth B2B SaaS or infrastructure company