Delivery Solutions Engineer

Join our team as a Delivery Solutions Engineer, where you will lead technical discussions with clients, design integration scopes, and ensure the smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with various teams. You will own the integration lifecycle, provide ongoing technical guidance, and act as a product expert. Candidates should have 3+ years of experience in solutions engineering or system integration, familiarity with HTML/CSS, and a strong knowledge of REST APIs and relational databases. Experience with eCommerce platforms is a plus.

• Lead technical discovery and integration discussions with clients, explaining solution capabilities and recommending best practices.
• Own the integration lifecycle, including technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.
• Provide ongoing technical guidance to internal and external stakeholders, acting as a product expert and sharing client feedback with Product/R&D.
• 3+ years in solutions engineering, system engineering, or system integration (SaaS/web)
• Familiarity with HTML/CSS; JavaScript preferred; PHP/.NET a plus
• Experience working with distributed teams; ability to manage multiple projects
• Understanding complex system architectures and data flow
• Experience in debugging, troubleshooting, and analysing logs
• Excellent communication skills; able to explain complex concepts to varied audiences
• Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL)
• Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage