(M/W) Customer Solutions Engineer – Industrial Robotics

Join our Operations department as a Customer Solutions Engineer specializing in Industrial Robotics. You will be responsible for implementing and customizing robotic solutions for customers, from the Proof of Concept phase to full deployment. This role requires frequent travel and direct interaction with industrial environments. You will work closely with the Product team and R&D, ensuring each solution is robust, practical, and fully adapted to real-world environments.

• Support demos and technical discussions with customers, contribute to on-site assessments and feasibility studies.
• Conduct on-site visits to understand customer operations, constraints and use cases, translate field observations into technical requirements.
• Configure and adapt R&D-developed software and hardware modules to customer needs, fine-tune solutions to fit industrial environments and constraints.
• Diploma: Engineering degree or equivalent (mechanical, electrical, software, robotics, or related fields)
• Strong multidisciplinary technical background with a hands-on, field-oriented and solution-driven mindset,
• Proven experience or strong exposure to industrial environments (factories, logistics sites, warehouses), with a good understanding of their constraints (processes, safety, operations, stakeholders),
• Willingness and availability to travel extensively in France and internationally
• Ability to work cross-functionally with Product, R&D and Business Development teams
• Excellent communication skills, with the ability to translate operational needs from the field into clear technical requirements.

**Skills**

• Professional level of English and French: Expert
• Technical integration and configuration of complex systems in industrial environments: Expert
• Understanding and adaptation to industrial constraints (operations, safety, workflows): Autonomous
• Strong customer focus with ability to propose pragmatic, field-adapted solutions: Autonomous
• Project execution on-site (industrial deployments): Autonomous
• Technical training and support delivery to operational teams: Autonomous

*This job offer is also available in French language on request.*