Senior Engineering Manager (Service Monetization)

Join Crunchyroll, a leading anime streaming service, as a Senior Engineering Manager in the Service Monetization organization. You will lead a product-facing engineering team focused on acquisition and conversion outcomes. Your responsibilities will include setting team priorities, partnering with cross-functional teams, improving key metrics, and building a high-performing team. This role requires strong execution, sound judgment, and strong people leadership skills.

• Lead a product-facing engineering team focused on acquisition and conversion outcomes, driving business results across quarterly and annual goals.
• Set team priorities, goals, expectations, and key metrics, holding the team accountable for progress and ensuring alignment with product and commercial priorities.
• Hire, coach, and grow a high-performing team, creating equitable growth opportunities and structuring roles clearly to maximize impact.
• Success in this role requires strong execution, sound judgment, and strong people leadership
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Have a strong track record of influencing outcomes across multiple teams and cross-functional partners, including navigating conflict, misalignment, and changing priorities productively
• 10+ years of engineering in building cloud-native applications, with a strong focus on frontend web development architecture
• 5+ years of experience in managing and leading engineering teams
• Can guide senior ICs effectively, represent Crunchyroll well with candidates, and build a strong, diverse, and talented team over time
• Value inclusive leadership, psychological safety, clear communication, and a culture where dissenting views are heard, standards stay high, and people can do their best work
• Are comfortable partnering on acquisition funnel, onboarding, experimentation, promotion, or other growth-oriented product experiences
• Understand how to connect product and engineering work to measurable customer and business impact, and know how to focus teams on the opportunities that matter most
• Have strong people leadership skills, including performance management, coaching, hiring, team design, and creating equitable development opportunities for engineers at different levels
• Bring strong judgment in balancing speed, quality, technical health, and organizational sustainability
• Care deeply about reliability, security, scale, and operational excellence, and know how to make those expectations part of how a team plans, builds, and runs software
• Have meaningful engineering leadership experience at Senior Manager scope, including independently leading a team through quarterly and annual planning, execution, and delivery in ambiguous environments
• Have solid technical judgment and can review the overall health and engineering quality of a system or collection of features, including architecture, operational metrics, failure modes, and long-term maintainability
• Can create clarity from ambiguity by setting goals, defining success metrics, establishing ownership, and communicating decisions in a way that creates context and alignment for the team