Vice President of Product (Membership Experience)
Crunchyroll · Los Angeles, United States
About The Role
Join Crunchyroll as the Vice President of Product (Membership Experience). In this highly impactful role, you will work directly with the CPO to spearhead the setup and proof of concept of a new product development operating model. You will lead initiatives that explore unified delivery models and experimentations in ways-of-working. Your responsibilities will include defining effective unified delivery teams, identifying the necessary tooling and systems, and launching early pilot teams to test and refine the approach. You will also partner closely with leaders across Product, Engineering, Design, Data, and Business stakeholders to run experiments, evaluate emerging AI-enabled development tools, and establish proof points for a scalable product operating system.
- Spearhead the setup and proof of concept of a new product development operating model, focusing on unified delivery models and experimentation in ways-of-working.
- Lead, execute, and validate a new product development operating model, integrating AI tools and automation systems into the product development lifecycle.
- Define success metrics for the operating model and establish feedback loops to evaluate performance of delivery teams, partnering with senior leadership to align on learnings.
- 10+ years of experience in product management, product operations, innovation strategy, or technical program leadership within fast-paced technology organizations
- Familiarity with modern product development and collaboration tools, including Jira, Confluence, Figma, Notion, and AI-assisted prototyping platforms
- Experience with agentic workflows, rapid prototyping frameworks, internal tooling systems, or organizational design initiatives
- Bonus Points: Passion for anime and fandom culture!
- Experience working with Engineering, Design, and Data teams to ship consumer-facing digital products or internal platforms
- Exceptional communication and stakeholder management skills, with a proven ability to operate across technical and non-technical stakeholders, align teams around new ways of working, and effectively present to executive leadership
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