VP Payroll & Benefits (Services & Operations)

Join HiBob, a fast-growing HR platform that helps modern, mid-size businesses transform their people management. As the VP of Payroll & Benefits (Services & Operations), you will lead and scale our payroll services business across the US and UK, driving customer satisfaction and business performance. This role reports directly to the Chief Customer Officer and offers a competitive salary with additional variable compensation.

• Définir et mettre en œuvre la stratégie de l'entreprise en matière de services de paie et d'avantages sociaux, en veillant à ce qu'elle soit alignée sur les objectifs globaux de l'entreprise.
• Diriger et superviser les opérations de paie et d'avantages sociaux, en garantissant la conformité aux réglementations et aux lois en vigueur.
• Collaborer avec les équipes interfonctionnelles pour améliorer la qualité, la rapidité et la prévisibilité des mises en œuvre, ainsi que les résultats pour les clients.

**What we're looking for:**

• Strong US payroll experience is required.
• At least 5 years of leadership experience managing payroll services or payroll operations in a B2B SaaS environment.
• Proven experience scaling payroll services and/or operations in a high-growth or evolving business.
• Track record of improving implementation quality, speed, predictability, and customer outcomes.
• Strong commercial acumen, with experience owning or influencing revenue, P&L, and business performance.
• Experience building services models that support growth from SMB through mid-market.
• Strong cross-functional leadership skills, with the ability to work effectively across Product, Engineering, Customer Success, Sales, and Operations.
• Innovative mindset with experience using AI, automation, or new operating approaches to improve scale and execution.