Solution Engineer (Artificial Intelligence)

Join LaunchDarkly as a Solution Engineer (AgentControl) and be at the forefront of revolutionizing AI application development. You will leverage your deep expertise in AI applications to drive early-stage adoption of AgentControl, collaborate with product and engineering teams, and scale the AgentControl business. This role requires a strong foundation in software engineering principles, extensive experience with AI applications, and the ability to thrive in ambiguity. Enjoy a range of benefits including full medical, dental, and vision coverage, flexible schedule, unlimited paid time off, and more.

• Represent deep, specialized AgentControl product knowledge, sharing expertise with prospects and customers, gathering critical feedback that shapes product development.
• Build integrations, technical content, whitepapers, and tutorials, all alongside attractive demos of our product customized to strategic engagements.
• Spearhead the early-stage evaluation, implementation, and adoption of AgentControl at scale, working closely with existing customers to ensure activation and churn prevention.
• Deep understanding of LLM mechanics (you've read 'Attention is All You Need' and can explain transformer architecture in detail)
• Experience building multi-agent systems using frameworks like LangGraph, AgentBuilder, or AgentCore
• Hands-on experience evaluating AI agent performance at scale using automated evaluation methods
• Extensive experience with AI applications including building, implementing, or selling AI solutions at scale
• Deep curiosity about how AI changes software development, with an obsession for staying current on new AI technology
• Thrive in ambiguity—you love figuring it out, building new processes, and working in undefined spaces
• Ability to anticipate where the AI landscape is heading and position products accordingly
• Experience building or interfacing with MCP (Model Context Protocol) servers
• Strong but loosely-held opinions about AI—you have a point of view but update it based on evidence
• Strong Python skills with experience building in PyTorch or TensorFlow
• Typically requires a minimum of 12 years of related experience
• Strong foundation in software engineering principles and current market trends
• Natural storyteller who can take new technology and craft compelling narratives that resonate with technical audiences