Senior Deal Desk Analyst

Join LaunchDarkly as a Senior Deal Desk Analyst, where you'll play a critical role in shaping the commercial engine that powers our most strategic deals. You'll work at the intersection of Sales, Legal, Finance, and RevOps, and be a trusted advisor to our Growth, Enterprise, and Strategic Sales teams. This role requires deep expertise in enterprise software deal structures, SaaS commercial terms, and revenue recognition. You'll thrive in a dynamic, high-growth environment and have the opportunity to leverage AI to streamline deal processes.

• Serve as a trusted advisor to the Growth, Enterprise, and Strategic Sales teams on deal construction and negotiation of complex transactions.
• Own and manage a book of business, working closely with Sales leaders to support, guide, and track high-value deal negotiations.
• Contribute to the development and implementation of deal desk policies, processes, and procedures, and explore the use of AI tools to streamline deal review.
• Demonstrated curiosity or hands-on experience with AI tools; whether that's using LLMs to accelerate contract review, exploring workflow automation, or simply staying ahead of how AI is reshaping enterprise operations
• Ability to comprehend and draft contractual business terms and conditions
• Analytical, self-motivated, and confident in making data-informed decisions
• Proven ability to manage high deal volume and tight deadlines, especially during quarter-end
• Experience using CRMs (e.g., Salesforce) and quoting tools
• Proficiency with Microsoft Excel
• Strong attention to detail and accuracy
• 5–10+ years of experience in the Software/SaaS industry, with exposure to Deal Desk, Finance, or Revenue Operations
• Familiarity with SaaS metrics, including Annual Recurring Revenue (ARR)
• Excellent verbal and written communication skills with a collaborative, solution-oriented mindset
• Knowledge of software revenue recognition is a plus
• Bachelor’s degree in Business, Economics, Finance, Law, or a related field