Junior Key Account Manager

Join our Key Account Management Team as a Junior Key Account Manager. In this role, you will manage and expand customer relationships, focusing on e-commerce accounts. You will build accountability for client relationships, ensure SLA adherence, identify cross-selling and upselling opportunities, and develop sustainable, trust-based client relationships. Enjoy a hybrid work model, flexible benefits, and a vibrant workplace culture.

• Gestionar y expandir relaciones con clientes, enfocándose en cuentas de comercio electrónico.
• Identificar oportunidades de venta cruzada y upselling, y apoyar el proceso desde la propuesta hasta la firma del contrato.
• Desarrollar relaciones sostenibles y basadas en la confianza con los clientes para lograr una alta satisfacción del cliente.
• First experience in account management, customer success, sales, or a similar commercial role is a plus (ideally in e-commerce or logistics)
• Proficient in both German and English (C1 or above), with strong communication skills to build trusted client relationships
• Strong affinity for numbers and data, with the ability to analyze relationships, prioritize tasks, and present findings clearly
• Academic degree or equivalent qualification, ideally focusing on business, logistics, or transportation
• Strong interest in logistics, supply chain management, and e-commerce, with the curiosity to build deep expertise quickly