About The Role

Join OpenRent, the largest rental platform in the UK, as a Customer Experience and Product Development expert. In this role, you will respond to customer queries, collaborate across teams to understand user needs, and influence company-wide decisions. You will have the opportunity to make a direct impact on the rental experience for millions of people in the UK.

Respond to customer queries and work to optimize customer service processes.
Collaborate across different teams to understand user needs and deliver solutions.
Influence company-wide decisions and have a say in product development.

**What We’re Looking For**

2:1 from a top university
Calm and composed to deal with the customer-facing elements of the role
Ambitious and driven to ensure every process is being constantly tweaked and improved
Articulate - able to justify product decisions to the team and explain them to our software engineers
Technically proficient to deal with our internal tools and systems (mainly web-based)
Excitement about reshaping the rental industry with innovative solutions.
Available for weekend work around every 8 weeks - you will receive day off in lieu for any weekend work

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