Staff Revenue Operations Manager

Join our team as a Staff Revenue Operations Manager, where you will play a crucial role in shaping the growth and success of our AMER Enterprise and Managed Service Provider business. You will work closely with senior sales leadership, drive strategic planning and execution, and contribute to the development of a scalable operating model. This is an exciting opportunity for someone with a strong background in sales operations and a passion for driving organizational success.

• Serve as a strategic growth partner across AMER Enterprise and Managed Service Provider business segments, shaping how both segments are planned, measured, and scaled.
• Own the forecasting process for both Enterprise and MSP/MSSP, including weekly pipeline reviews, call preparation, and executive-level reporting with clear, actionable narratives.
• Lead capacity and headcount planning for both segments, helping to model coverage needs, ramp assumptions, and rep productivity expectations as the AMER team grows.
• This is a role for someone who wants to be a trusted organizational partner to sales leadership, not a tactical execution layer
• Recognized organizational influence with the ability to shape how the business defines, measures, and improves its go-to-market operations across multiple teams
• Deep fluency in Salesforce, covering opportunity management, pipeline reporting, territory logic, and data governance
• A track record of working directly with senior sales leadership as a trusted planning and strategy partner, not just an operational support function
• Experience supporting Enterprise sales teams or large-deal, complex-cycle selling environments
• 8+ years of experience in Sales Operations or Revenue Operations, with demonstrated progression in scope and complexity
• Ability to diagnose systemic issues and drive structural improvements, not just execute within existing frameworks
• Strong command of forecasting methodologies and pipeline inspection frameworks
• Experience with tools such as Gong, DealHub, Everstage, and ZoomInfo is a strong plus
• Clear, data-driven communication style with the ability to translate complex operational data into executive-ready insights
• Experience with quota design, capacity planning, and territory optimization at the Enterprise segment level
• Ability to operate across two distinct business motions simultaneously, managing competing priorities with rigor and stakeholder alignment
• Experience with partner, channel, or MSP/MSSP sales operations, including co-sell models, dual-credit compensation, and partner program mechanics