Key Account Manager (DACH)

Join Sharpist, a leading digital coaching platform, as a Key Account Manager for the DACH region. In this role, you will be the main point of contact for some of our biggest clients, contributing to our go-to-market strategy and driving growth in key accounts. You will work with exciting brands such as IKEA, LVMH, and GetYourGuide, and have a significant impact on how companies train and develop their employees. The position offers flexible working hours, a hybrid working model, and various employee benefits.

• Account Management and growth (70%): Responsible for managing and growing key accounts, ensuring client satisfaction, and identifying opportunities for upselling and cross-selling.
• Project management and coordination (30%): Coordinate client-related requests, manage projects to ensure customer satisfaction beyond expectations, and excel in forecast accuracy.
• Develop and lead Enterprise Account Management initiatives: Contribute to the company's go-to-market strategy, and play a key role in growing the enterprise segment.
• You can evidence (previous) target attainment and growing an existing client portfolio
• Native-level German (C1+) and fluent English
• 3+ years in Account Management or Sales on an enterprise level
• Inspired by working in a constantly changing and evolving work environment where growth is non-stop
• A positive & engaged approach to working collaboratively with internal colleagues and external partners
• Great presentation skills along with high confidence when engaging with decision-makers
• Experience with Tech/SaaS and L&D/HR industry is a huge plus!