About The Role

Join our team as a Graduate Business Operations Associate, where you'll be the backbone of our operations team. You'll manage the order flow, resolve issues, support sellers and partners, and contribute to building AI skills and automations. This is a remote-first position with flexible working hours and numerous benefits, including equity and mental health support.

Be the dependable engine of the ops team by keeping orders flowing, spotting and resolving issues.
Run daily cross-system checks, spot orders that are missing or stuck, and resolve or escalate them.
Learn to build skills and automations that remove repetitive work, starting with the recruitment exercise.
AI-native: can build, not just chat. You use Claude/AI in your daily work and can build a simple, working Claude skill. You don't need a portfolio of production agents yet, but you must demonstrate building one in the recruitment exercise. (Having already built skills/agents is a strong plus.)
Clear communicator. Writes clearly, presents simple findings, and flags problems early
Picks things up fast. Learns new tools and processes quickly and gets productive without a long ramp
Energised by startups. Excited by ambiguity, pace and ownership, wants a wide remit, not a narrow one
Reliable & coachable. Delivers what's asked, on time, with clean work; asks questions when stuck rather than guessing; takes feedback well
Numerate & analytical. A degree (or clearly demonstrated equivalent) in a quantitative discipline, eg engineering, maths, physics, CS, or a heavily numerate economics / finance / quant-social-science track. Comfortable with raw data and spreadsheets
Internships or part-time work in consulting, banking, operations, analytics, consulting, e-commerce or a startup
Having already built a Claude skill, agent or automation of your own
Light coding (Python / SQL) or no-code tooling (Make, Zapier, Retool, Airtable)

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