Senior Director of GTM Strategy & Operations

Join Flex, a rapidly growing company expanding into new verticals. As the Senior Director of Revenue Strategy & Operations, you will be responsible for developing and executing go-to-market strategies, revenue forecasting, operational excellence, cross-functional leadership, and business case development. You will lead a team supporting the New Verticals business and have a direct impact on the growth of new lines of business. Enjoy a range of benefits, including medical, dental, and vision coverage, parental leave, a 401(k) retirement savings plan, unlimited PTO, and more.

• Own annual and quarterly planning for the New Verticals business unit, partnering closely with Sales, Product, and Analytics to develop and execute clear, data-driven go-to-market strategies tailored to each vertical's unique dynamics.
• Lead the design and continuous refinement of sales processes, pipeline frameworks, territory structures, and operating mechanisms purpose-built for new verticals; partner with RevOps to ensure optimal execution within Flex's revenue systems environment.
• Serve as the operational hub connecting Sales, Product, Marketing, Finance, Risk, and RevOps across the New Verticals portfolio; bring structure and clarity to ambiguous, fast-moving problems; build repeatable systems that can scale with the business.
• FinTech, marketplace, or network-based business experience is a strong plus; experience operating across multiple business lines or verticals simultaneously is equally valued
• 10+ years of experience in GTM strategy, revenue operations, strategy consulting, and/or business operations preferred; 5+ years minimum experience in a revenue leadership role
• Comfortable operating in ambiguity — able to make good decisions with limited information and build structure around unstructured problems
• Capable of operating at both a strategic and execution level as the situation demands; willing to roll up sleeves in an early-stage environment
• Strong analytical expertise with the ability to pull clear, actionable insights from incomplete or early-stage data
• Exceptional communication skills with the ability to influence executive stakeholders and cross-functional teams across multiple business lines simultaneously
• Experience building processes and frameworks from the ground up
• Proven ability to build GTM strategy and operational infrastructure in a greenfield or early-stage business context — not just optimizing what exists, but creating from scratch
• Deep understanding of sales processes, pipeline dynamics, and revenue forecasting best practices, with the ability to adapt frameworks across different business models and buyer types