Senior IT Engineer

Join Ro, a healthcare technology company, as a Senior IT Engineer. In this hands-on role, you will build, operate, and maintain Ro's internal systems and endpoints, ensuring a secure and efficient experience for team members. You will work closely with other internal technology teams and contribute to the development and deployment of Ro's Zero Trust strategy. This position offers a range of benefits, including medical, dental, and vision membership, equity for all team members, flexible time off, and more.

• Contribuer à la gestion et à l'amélioration d'un environnement multi-plateforme, en créant du code, des automatisations et des intégrations pour garantir un fonctionnement sécurisé à grande échelle.
• Gérer et optimiser les points de terminaison sur les plateformes macOS, Windows, ChromeOS et VDI, en veillant à des performances optimales et à une expérience utilisateur de qualité.
• Participer à la mise en œuvre et à la gestion de la stratégie Zero Trust de l'entreprise, en collaborant avec les équipes IT, Sécurité et Gestion des Risques.
• Strong team player - we cross-train and level up together
• Proficiency with AI coding assistants and agentic tooling for building, debugging, and operating integrations — you direct the tooling rather than hand-writing every line
• 5+ years of IT Engineering experience, successfully designing, implementing and maintaining systems that scale
• Excellent understanding of endpoint management capabilities (MDM, BYOD, MAM) across platforms
• Excellent troubleshooting skills
• Fluency with scripting/coding and interacting with APIs via bash, Python, or low-code tools like Okta Workflows and increasingly, via AI-assisted workflows
• Experience packaging and deploying software idempotently for seamless deployments
• Passion for building and maintaining a superior IT hygiene posture and user experience
• Experience provisioning workloads on a major cloud provider (AWS, Azure, GCP) with Terraform
• Security instincts for granting tools and agents access to systems: least-privilege scoping, secure defaults, and a healthy skepticism about what you automate
• Ability to move quickly, learn new technologies, and adopt new tooling as it emerges