Senior Partner Success Manager

Join Supermetrics as a Senior Partner Success Manager, where you'll be responsible for ensuring the success of our partners through technical advisory, ongoing health monitoring, and genuine investment in their success. You'll own the onboarding process for new partners, guide them on Supermetrics use cases, and build and maintain success plans. You'll also monitor engagement signals and relationship health across your portfolio, synthesize partner feedback, and own partner tooling accuracy. This is a remote position with a range of benefits including health and wellness coverage, equity and bonuses, flexible remote work, generous paid time off, a personal learning stipend, excellent equipment, and stellar team events.

• Assurer que les partenaires sont techniquement compétents, commercialement engagés et qu'ils augmentent leur impact avec Supermetrics.
• Gérer l'intégration des nouveaux partenaires, la formation sur les produits, la certification, l'orientation en matière d'architecture des données et le développement de propositions de valeur conjointes.
• Surveiller les signaux d'engagement et la santé de la relation avec votre portefeuille, signaler les partenaires à risque et développer des plans d'intervention.
• Use AI tools habitually and can speak credibly to how they create value for marketing and data teams
• Write and communicate clearly, and can adjust register from data engineer to executive
• Technically fluent — comfortable discussing data pipelines, APIs, and data warehouse architecture (Snowflake, BigQuery, Databricks) with partners who live in these systems
• MarTech/AdTech SaaS background; experience across SI and technology partners; familiarity with Supermetrics or adjacents like Fivetran, Funnel, or <Windsor.ai>
• 3–6 years in partner success, channel enablement, or technical account management in SaaS
• Managed a portfolio of partner relationships without letting health slip at the edges
• Experienced with PartnerStack, Crossbeam, or comparable partner tooling