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Lead Product Manager (Personal Loans)

Lending Club · San Francisco, United States

External listingfull-time7 days ago

About The Role

Join LendingClub as a Lead Product Manager for Personal Loans. In this role, you will own complex, cross-cutting problems in the personal loans portfolio, shape portfolio-level strategy, and serve as a trusted product voice to senior leadership. You will drive improvements in funnel conversion and customer experience, conduct continuous product discovery, and develop and manage a clear product backlog and roadmap. Success will be measured by the quality of your strategic thinking, problem framing, and the outcomes your work produces across the portfolio.

  • Own the most complex, ambiguous, and cross-cutting problems in the personal loans portfolio, from acquisition and application through decisioning, offers, and funding.
  • Shape portfolio-level strategy alongside the Sr Director of Product Management, frame problems the team has not yet recognized, and set the standard for product craft that others model their work on.
  • Drive improvements in funnel conversion and customer experience through data-driven insights and validated customer research.
  • Track record of leveraging AI tools to elevate product thinking, analysis, and execution quality
  • Strong analytical orientation and comfort defining KPIs and working closely with data
  • Recognized cross-functionally as a trusted partner; proactively builds alignment and brings stakeholders together across Engineering, Risk, Compliance, Design, and business teams
  • Ability to clearly articulate strategy, frame tradeoffs, and influence senior leadership across technical, business, and regulatory audiences
  • Bachelor’s degree in a related field; or equivalent work experience
  • Experience defining experimentation strategy for your assigned product domain
  • Demonstrated practice of continuous product discovery, including customer research, problem validation, and evidence-based prioritization at portfolio scale
  • Experience working in regulated consumer fintech environments
  • Strong product judgment recognized by peers; others seek your input on their hardest problems
  • Proven ownership of high-traffic digital products with measurable customer and business outcomes in complex, regulated environments
  • While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary
  • 7+ years of product management experience

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