Senior Product Manager (Billing Systems)

Join Clio, a leading legal tech company, as a Senior Product Manager for our Centralized Billing System (CBS). In this role, you will have full ownership of CBS, managing its roadmap, health, and evolution. You will work closely with various stakeholders, including Sales, Finance, Marketing, and Product, to ensure CBS aligns with Clio's broader go-to-market strategy. You will also be responsible for decision-making under pressure, cross-functional alignment, and ensuring we have the necessary data and tooling in place.

• Assumer la responsabilité complète du système de facturation centralisé (CBS) de Clio, y compris la gestion de la feuille de route, de la santé et de l'évolution du système.
• Gérer les parties prenantes dans un paysage complexe et à forte demande, en définissant les priorités, en communiquant clairement les compromis et en maintenant la confiance.
• Travailler en étroite collaboration avec l'équipe de monétisation GTM pour garantir que CBS permet la stratégie de tarification et d'emballage de Clio.
• You are decisive. You form opinions based on evidence and context, you articulate them clearly, and you stand behind them. You don't need consensus to move forward but you know how to build it when it matters
• You have a technical enough background to own a complex billing or commerce system. You need to understand the architecture, ask the right questions, and make sound product decisions about a system that has significant downstream consequences across the business
• You are hands-on. You don't just set direction and manage up. You're in the weeds, reviewing designs, pushing on tradeoffs, and doing real work alongside engineering and design
• You are an exceptionally strong stakeholder manager. You've operated in environments where many teams have competing claims on your roadmap and limited patience for hearing no. You know how to listen, synthesize, prioritize, and communicate decisions in a way that maintains trust even when you can't give everyone what they want. You don't avoid conflict, you navigate it well
• You've integrated AI into how you work, running experiments, synthesizing data, moving faster. This isn't aspirational for you, it's already how you operate
• Strong data and analytical skills. You are comfortable owning a metrics framework, running analysis, and building the case for investment based on evidence
• 6+ years of experience in product management in a B2B SaaS environment
• Based in the US or Canada
• Excellent communicator and cross-functional partner. You've influenced without full authority and brought skeptics along
• A technical background sufficient to own and make decisions about a complex product system with broad business dependencies
• Proven ability to manage a high-volume, high-stakes stakeholder environment. You've prioritized under pressure, communicated tradeoffs clearly, and held the line on a roadmap
• Experience at a company that has gone through a significant growth inflection, Series D and beyond, or post-IPO
• Experience in legal tech or other regulated-industry verticals
• Experience owning a billing, pricing, or commerce system in a SaaS environment