Staff Product Designer (AI Search)

Join Clio, a leading legal technology company, as a Staff Product Designer specializing in AI Search. In this role, you will lead strategy and end-to-end experience design for AI Search, partnering closely with Product and Engineering leaders. You will shape a compelling long-term experience vision, raise the quality bar across the product ecosystem, and mentor other designers. This position is available to candidates across Canada (excluding Quebec) and the US, with a hybrid work model.

• Lead strategy and end-to-end experience design for AI Search, driving how we design AI experiences across all of Clio.
• Define the interaction models, patterns, and guardrails for AI experiences across Clio, establishing the foundational design language.
• Mentor and elevate other designers through constructive critique, coaching, and role-modelling strategic thinking and bar-raising craft.
• Ideal candidates thrive in ambiguity, turning deep customer understanding into clear direction, cohesive experiences, and measurable outcomes
• 8+ years of Product Design experience, B2B SaaS experience is preferred, but not required
• Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems
• Excellent presentation and storytelling skills
• Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities
• Proven systems thinking — able to design reusable frameworks and patterns that scale across teams and products
• Strong product judgment and business acumen — able to connect customer needs to strategy, metrics, and roadmap decisions
• Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Experience mentoring peers
• Proven experience establishing AI design patterns and principles that scale across teams, not just shipping one-off AI features
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design
• Experience working closely with AI/ML teams to shape product direction
• Expertise designing AI-powered products end-to-end, with a strong understanding of how models work, where they fail, and how to design experiences that are honest about both
• Strong cross-functional partner who drives execution across teams and workstreams
• Background working on AI platform or infrastructure products, not just AI features
• Prior work on platform teams, with a track record of influencing how other designers build and ship