Staff Product Designer (Design Systems)

Join Clio, a leading legal technology company, as a Staff Product Designer. In this role, you will own the vision and evolution of Clio's design system, driving frameworks, patterns, and standards for agentic product experiences. You will partner closely with Product and Engineering leaders, lead end-to-end design across multi-surface journeys, and mentor other designers. This is an opportunity to revolutionize the legal industry and make a meaningful impact on how lawyers serve their clients.

• Own the vision and evolution of Clio's design system as it enters an AI-first era, acting as both product owner and design practitioner.
• Drive the frameworks, patterns, and standards that define how Clio designs agentic product experiences, from AI interaction models to content voice.
• Partner closely with Product and Engineering leaders to set vision, raise the quality bar, and elevate other designers, including shaping AI experiences.
• Ideal candidates thrive in ambiguity, turning deep customer understanding into clear direction, cohesive experiences, and measurable outcomes
• Experience leading complex, cross-team initiatives and delivering cohesive solutions across interconnected systems
• Advanced customer-centric practice, able to lead discovery and align multiple teams around customer needs and opportunities
• Proven experience designing AI-powered experiences, including interaction patterns for trust, transparency, and appropriate user control across complex workflows
• Deep mastery of UX craft, including complex interaction design, information architecture, usability, and visual design
• Proven ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)
• Proven systems thinking; an ablility to design reusable frameworks and patterns that scale across teams and products
• Excellent presentation and storytelling skills
• Skilled facilitator who aligns leaders, drives decisions, and moves teams forward through ambiguity
• Experience mentoring peers
• Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Gemini, etc.)
• Strong product judgment and business acumen; an ablility to connect customer needs to strategy, metrics, and roadmap decisions
• 8+ years of Product Design experience. B2B SaaS experience is preferred, but not required
• Proven track record of shipping high-quality work that solves customer problems and moves key product metrics
• Strong cross-functional partner who drives execution across teams and workstreams
• Shipped interaction patterns for AI-powered features: streaming states, citations, confidence signaling, refusals, and error recovery
• A track record of taking a design system from functional to foundational, evolving application and rollout rigor, documentation, and architecture to support an adaptive product ecosystem, including products brought in via acquisition and 0-1 bets
• Fluency with agentic or AI-first products where the primary unit of interaction is a system behavior not a screen and where delegation, trust, and human oversight are central design problems
• Experience adapting a platform to serve distinct customer verticals with different domain vocabularies, workflows, or compliance contexts
• Grounding in content design or UX writing, with the ability to develop voice, tone, and writing standards that operate at a system level and hold up across surfaces
• Experience designing AI-powered features in professional contexts where trust, explainability, and user control are meaningful design constraints