About The Role

Join Philips, a health technology company dedicated to improving access to quality healthcare. As a Technical Account Manager, you will lead cross-functional teams to address complex customer needs, provide advanced technical support, and act as the main liaison between clients and internal teams. You will oversee system performance, resolve technical issues, and ensure timely delivery of services and solutions. This role requires a strong technical background, experience in health IT, and excellent coordination and client communication skills.

Leads cross-functional teams to tackle complex customer needs, develops strategic plans aimed at fostering deeper customer relationships and drives sustained value over the long term.
Supports customers in resolving point-in-time moderate technical challenges, provides timely assistance and advanced guidance to address specific issues and ensures uninterrupted operations.
Serves as the primary liaison between customers, account teams, and internal departments, facilitates the resolution of moderate product and support issues, and ensures effective communication within the organization to meet customer needs and enhance satisfaction.

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