Sales Operations Manager

Join UpKeep as a Sales Operations Manager, where you'll be an in-the-field partner to the BDR and Account Executive teams. This hands-on role involves coaching, onboarding, tool adoption, and leveraging AI for smarter enablement. You'll work closely with reps, track their progress, and ensure they are utilizing our tools effectively. Success will be measured by shorter ramp times, improved tool utilization, and being seen as a trusted resource by the team. Enjoy benefits such as remote work options, stock options, comprehensive health coverage, and a flexible PTO policy.

• Coaching and executing sales strategies in real-time with BDRs and AEs.
• Owning the onboarding process and ensuring new hires ramp up quickly.
• Leveraging AI tools to enhance sales enablement and improve team performance.
• Comfort on the floor — energized by time with reps, not drained by it
• Strong working knowledge of Salesforce; Gong experience a plus
• Ability to build fast, iterate, and not over-engineer — this is a startup environment
• Hands-on experience using AI tools in a sales context (Claude, ChatGPT, etc.)
• Experience working directly with BDR and/or SMB/mid-market AE teams
• LA-based; available in-office 3 days per week
• 3–6 years in sales enablement, sales coaching, or as a high-performing individual contributor in a sales role
• Coach from observation, not assumption — watch before you prescribe
• Move fast and don't wait for a perfect plan
• Treat pipeline impact as the north star for everything you build
• Credible to sellers because you understand the sell
• Use data to find gaps, but fix them with people skills