Solutions Engineer (Mid-Market, Central/Mountain/West Coast)

Join Motive as a Mid-Market Solutions Engineer, where you'll drive successful outcomes for mid-market customers and prospects. Collaborate closely with Account Executives, deliver compelling product demonstrations, and serve as a trusted advisor to technical and business stakeholders. This role requires a strong blend of technical expertise, business acumen, and communication skills. You'll report to a Mid-Market Solutions Engineering Leader and work across Sales, Product, Engineering, and Customer Success to meet customer needs and contribute to Motive's growth.

• Partner with Mid-Market Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making.
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes, and develop deep knowledge of the competitive landscape.
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Mid-Market organizations, and act as a visible connector between Sales and cross-functional teams.
• Experience in a customer-facing pre-sales role with the flexibility and willingness to travel 15-20%
• Bachelor’s degree preferred; advanced degree a plus
• Demonstrated success supporting complex solution sales and navigating Mid-Market — or similar market segment — sales cycles
• Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable)
• 3+ years of experience supporting Mid-Market or comparable market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware
• Experience with APIs, integrations, and technical solution design
• Proven analytical and problem-solving abilities with a solutions-oriented mindset
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences