Software Engineering Manager (General Platform)

Join our team as a Software Engineering Manager for the General Platform. In this player-coach role, you will lead an established team, shape the team's growth, and engage deeply with architecture and technical direction. You will own the General Platform team end to end, manage agile processes, and partner closely with cross-functional stakeholders. You will also support hiring and help grow the broader engineering organization.

• Lead and mentor a team of engineers, overseeing performance management, career development, and team culture.
• Set technical direction and support architecture decisions for onboarding and front end platform systems, championing engineering best practices.
• Manage agile processes, execution priorities, and on-time delivery of high-quality solutions, while partnering closely with Product, UX, and cross-functional stakeholders.
• Prior experience working at a startup or high growth company, with firsthand understanding of the pace, ambiguity, and tradeoffs that come with that stage
• Proficiency in at least one core language such as Java, Python, C++, or Go, and familiarity with modern front end frameworks
• Experience with onboarding, provisioning, or multi tenant platform systems
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Demonstrated experience owning full stack systems in production, including both backend platform services and front end applications
• Excellent communication, organizational, and people leadership skills, with experience influencing across engineering, product, and design
• 5+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports
• Proven ability to remain technically hands on, contributing to design, architecture, and code review as a practicing engineer, not just an overseer
• Solid foundation in systems or cloud architecture, DevOps and SecOps practices, automation, and CI/CD pipelines
• Experience leading a team through a period of significant growth or organizational change
• Prior experience owning a customer facing front end platform alongside backend infrastructure
• Background at a startup or high growth company where you saw both the value of moving fast and the cost of cutting corners on quality
• Familiarity with cloud platforms such as AWS, GCP, or Azure, and container orchestration
• Experience building or scaling multi tenant SaaS platforms
• Passion for mentoring, technical empowerment, and building an inclusive engineering culture
• Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness