Senior Director (EMEA South COO)

Join ServiceNow as the Senior Director (EMEA South COO) and play a key role in the growth and transformation of our EMEA South business. In this newly created executive position, you will serve as the primary deputy to the SVP of EMEA South, driving business performance, overseeing strategic planning, and building relationships with customer executives. You will also champion talent development and represent EMEA South in leadership forums.

• Act as deputy to the SVP of EMEA South, representing the regional leadership in customer meetings, executive briefings, internal reviews, and strategic external engagements.
• Drive business performance across EMEA South, holding the organization accountable for targets and outcomes alongside the SVP.
• Build and sustain senior relationships with customer executives across the region, reinforcing ServiceNow’s value at the highest levels of key accounts.
• An effective communicator, credible at executive level both verbally and in writing
• Strong people leadership, motivated by developing others and building high-performing teams
• Energetic, resilient, with a growth mindset and a drive to win in a competitive market
• Experienced in multicultural, multi-country organisations; EMEA South exposure a strong advantage
• Highly collaborative, able to work across a broad set of stakeholders — including the Chief of Staff and pursuit functions — with clarity and without duplication
• Strong customer-facing experience at C-suite level, with the presence and credibility to represent ServiceNow at the highest levels
• Proven track record in enterprise software sales or sales leadership, with demonstrated success in complex, multi-stakeholder deals and GTM coordination & execution
• Comfortable acting as a senior delegate and decision-maker in a fast-paced, high-growth environment