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Staff Machine Learning Engineer (GAI Search Platform, Moveworks)
ServiceNow · Mountain View, CA, United States
About The Role
Join Moveworks as a Staff Machine Learning Engineer, where you will architect powerful abstractions, develop algorithm frameworks for conversational search applications, and drive the development of our search platform with new LLM-enabled generative AI features. You will also develop systematic evaluation metrics and methodology for our search models, help build a high-performing team, and coach and mentor engineers at different levels.
- Architect powerful abstractions to enable ranking and product teams to contribute safely and easily to the codebase.
- Drive the development of the search platform with new LLM-enabled generative AI features in a fast-paced environment.
- Develop systematic evaluation metrics and methodology for search models, leveraging LLMs to address unique challenges in the enterprise.
- Background in text processing, information retrieval, natural language understanding, or machine learning
- 5+ years of engineering with 2+ years of experience as a senior engineer (technical lead) leading a team of software engineers
- Passionate about helping product and ranking teams move faster and scale their solutions better in an environment where everyone cares deeply about customer impact and success
- First-hand experience relevant to search platforms such as traditional information retrieval, search ranking and relevance, recommendation systems, or question answering systems
- Experience with (or desire to learn) large language models, retrieval augmented generation (RAG), and agents
- Experience in Python. Contributing to mature python libraries or platform code, including open-source repositories is a nice to have
- Experience in Golang (not required)
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