Senior RevOps Administrator

Join LucidLink, a fast-growing company in the tech industry, as a Senior RevOps Administrator. In this role, you will be responsible for the day-to-day configuration, data integrity, and access governance of Salesforce. You will work closely with the VP of Revenue Operations and IT, and have the opportunity to make a significant impact on the company's growth and success.

• Assumer la responsabilité de la configuration quotidienne, de l'intégrité des données et de la gouvernance d'accès de Salesforce, et aider à rationaliser l'ensemble de la pile technologique RevOps.
• Effectuer un audit complet de la configuration de Salesforce, documenter l'état actuel, cartographier les intégrations et signaler les principaux risques en matière de qualité ou de gouvernance des données.
• Établir une cadence de publication hebdomadaire avec un journal des modifications et un modèle de communication simple pour les parties prenantes.
• Salesforce Administrator certification (ADM 201) strongly preferred -- a meaningful signal of self-investment and platform commitment
• Disciplined, documentation-first approach to change management -- careless Salesforce changes are how we got here; disciplined ones are how we get out
• Strong grasp of CRM data models, user provisioning, access controls, data governance, and the lead-to-close sales process
• Deep proficiency with Salesforce Flow and declarative automation -- you build without code and know exactly when to hand something to engineering
• Excellent communication skills -- you translate technical changes for non-technical stakeholders and collaborate fluently with IT partners
• 5+ years of hands-on Salesforce administration experience in a B2B SaaS or high-growth tech environment (8+ years preferred -- we will assess depth, not just tenure)
• Gong administration experience -- we are expanding our Gong footprint and this will become a meaningful part of the role
• Background in Business Systems or IT roles that crossed over into CRM or RevOps administration
• Experience supporting 50+ person sales organizations at a company in a similar growth phase
• Familiarity with GDPR/CCPA data governance requirements within Salesforce
• Experience auditing and rationalizing a bloated RevOps tech stack -- fewer, better-integrated tools is the direction we are heading