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Account Manager (Travel & Tourism Clients)

TransPerfect · Chicago, United States

External listingfull-timeabout 2 months ago

About The Role

Join TransPerfect, the world's largest provider of language and technology solutions for global business. As an Account Manager focused on Travel & Tourism clients, you will drive new business development and serve as the main point of contact for an assigned portfolio of existing clients. You will engage with enterprise-level organizations, including airlines, hotel groups, cruise operators, destination brands, and travel technology providers. Your role will involve identifying and securing new business, expanding partnerships, and increasing account value through consultative engagement.

  • Identifying and securing enterprise-level Travel & Tourism clients through proactive prospecting and networking.
  • Serving as the main point of contact for an assigned portfolio of existing clients, focusing on expanding partnerships and increasing account value.
  • Collaborating with Sales Leadership to structure and close complex, multi-service enterprise agreements, and driving expansion opportunities through cross-sell and up-selling activities.
  • The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions
  • Minimum Bachelor’s Degree or its equivalent
  • Results-oriented and comfortable working in target-driven environments
  • Superior written and spoken communication skills in English
  • Analytical skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Excellent problem solving and analytical skills
  • Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment
  • Ability to build, develop, and maintain long-term professional relationships
  • Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies, etc.)
  • Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions
  • Experience in Sales, Business Development, or Strategic Account Management
  • Knowledge of additional languages at professional working proficiency
  • Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
  • Focus on delivering measurable business impact
  • Demonstrate initiative and strategic thinking
  • Thrive in international, cross-functional teams
  • Combine commercial drive with consultative problem-solving
  • Navigate complex, multi-stakeholder environments with confidence

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