Communications Lead (Infrastructure and Engineering)

Join Anthropic, a rapidly growing AI research and development company. As the Communications Lead for Infrastructure and Engineering, you will drive external storytelling for the engineering and infrastructure work behind serving Claude, our AI system. You will craft compelling narratives, develop messaging frameworks, lead communications during technical issues, and coach engineering and product leaders to be effective spokespeople. This role requires 8-12 years of experience in communications focused on infrastructure, engineering, or technical products.

• Own external communications for Claude's inference and reliability story across launches, milestones, and updates.
• Develop messaging frameworks for technical topics that need to resonate with developers, customers, and the press.
• Lead communications when a technical or engineering issue requires a coordinated cross-functional response.
• The ideal candidate is a creative storyteller with strong proactive and reactive muscle, has a genuine curiosity about how systems perform and the judgment to navigate nuanced, technical topics
• You should be able to move fast, think critically, and collaborate across a wide range of technical and non-technical teams
• Have experience in communications focused on infrastructure, engineering, or technical products
• Are genuinely curious about how customers actually experience performance, capacity, and reliability
• Have 8–12 years of experience in communications focused on infrastructure, engineering, or technical products
• Write with discipline and accuracy around complex technical concepts and sensitive topics
• Are highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
• Have a deep understanding of both traditional media channels and the emerging platforms where technical communities engage
• Have existing relationships with reporters and analysts covering AI, engineering, or developer ecosystems
• Be high-agency and low-ego, with a bias to action
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed