IT Systems Engineer (Client Platform Engineer)

Join Anthropic, an AI safety and research company, as an IT Systems Engineer (Client Platform Engineer). In this role, you will manage and optimize Anthropic's device fleet, ensuring security and efficiency. You will work with various operating systems, including macOS, Windows, and mobile, and collaborate with security and developer teams. This position offers a comprehensive benefits package, including health insurance, paid parental leave, and retirement plans.

• Gérer l'ensemble de la plateforme de gestion des appareils, y compris l'infrastructure sous-jacente, la configuration, les pipelines de mise à jour et la télémétrie.
• Développer et mettre en œuvre des solutions d'automatisation pour le provisionnement sans intervention, la gestion des correctifs et la distribution des logiciels.
• Collaborer avec les équipes de sécurité pour renforcer la sécurité des points de terminaison, mettre en œuvre des contrôles de conformité et répondre aux incidents.
• Successfully deliver complex projects from conception to production
• Communicate technical concepts clearly to any audience
• Excel at solving ambiguous problems with multiple stakeholders
• Go deep on one platform (macOS internals such as launchD, configuration profiles, TCC, and system extensions, or Windows internals such as CSPs, the registry, PowerShell, and BitLocker) and are genuinely hands on with the other
• Treat endpoint configuration as code and have moved past clicking in consoles, whether through scripted deployments or full GitOps
• View IT Engineering as requiring product engineering rigor
• Write clear documentation as a natural part of your workflow
• Have 8+ years building secure IT systems in complex environments, or for Staff level, have led projects spanning multiple teams that changed how an organization operates
• Have managed endpoint fleets of thousands of macOS and Windows devices through a modern MDM
• Have used LLMs to automate operational work, or are excited to make Claude a teammate
• Endpoint security fundamentals
• Querying live device state at fleet scale
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Device lifecycle automation (zero touch enrollment, patching, software distribution)
• Have operated an MDM or device management platform as a service, not only consumed one as SaaS
• Have worked with open source endpoint and device management tooling
• Have experience running infrastructure as code in a public cloud
• Have managed a mixed fleet across macOS, Windows, and mobile, with real depth on at least one platform
• Bring proficiency in Swift or Go for building endpoint tools
• Python, shell scripting, and PowerShell
• GitOps, CI/CD for configuration management, and infrastructure as code
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Technical Skills:
• MacOS or Windows internals (depth on one, working knowledge of the other)
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices
• We encourage you to apply even if you do not believe you meet every single qualification
• Public cloud fundamentals (containers, managed databases, CDN, monitoring)
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this
• Modern MDM platforms (Jamf, Intune, Workspace ONE, or equivalent)