Program Manager (GTM Systems)

Join Anthropic, a leading AI safety and research company. As a Program Manager on the GTM Systems team, you will own cross-functional coordination across multiple systems initiatives, ensuring alignment with business outcomes. You will work closely with various departments, translate technical details to executive priorities, and track the business outcomes of each program. This role offers comprehensive benefits, including health insurance, paid parental leave, and a competitive salary.

• Assurer la coordination interfonctionnelle des programmes de systèmes GTM en cours, y compris CPQ, le suivi des déploiements, la qualité des données des comptes et les changements de processus liés à la conformité.
• Préparer et animer les revues d'affaires trimestrielles pour les initiatives des systèmes GTM, et conduire les décisions et les suivis qui en découlent.
• Traduire entre les détails techniques de mise en œuvre et les priorités exécutives dans les deux sens, afin que les ingénieurs comprennent le contexte commercial et que la direction comprenne les compromis.
• A track record of owning cross-functional alignment with senior stakeholders — running recurring business reviews, facilitating rooms with competing priorities, and driving decisions without direct authority
• Hands-on experience with GTM processes at a software or technology company — lead-to-cash, quote-to-cash, renewal and expansion motions, or customer health
• Strong program management fundamentals: planning, tracking, dependency and risk management
• Clear written and verbal communication, with the ability to move between technical detail and executive summary depending on the audience
• Excited about Anthropic's mission to develop AI that is safe and beneficial
• Work effectively in fast-moving environments with high ambiguity, including where process doesn't exist yet
• Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes
• We encourage you to apply even if you do not believe you meet every single qualification
• Experience with lead and campaign automation, CPQ implementations, or customer success and health-scoring programs (Gainsight or equivalent) at a software company
• Experience operating in a compliance-sensitive environment, such as SOX or IPO readiness
• Experience partnering closely with engineering or business technology teams on systems implementations, not only with business stakeholders
• Experience at a company that scaled significantly during your tenure
• Familiarity with the data models behind GTM systems, and comfort using data to diagnose whether a program is working