Renewals Leader

Join Anthropic, a leading AI safety and research company, as a Renewals Leader. In this role, you will build and scale the renewals function, ensuring exceptional customer outcomes and sustainable revenue growth. You will lead a team of Renewals Managers, define the operating model, drive accurate forecasting, and collaborate across the organization. This is a unique opportunity to shape the future of AI and make a meaningful impact.

• Construire et diriger l'équipe des renouvellements, en embauchant, développant et retenant une équipe de responsables des renouvellements.
• Posséder le chiffre d'affaires des renouvellements, en assurant la réalisation des objectifs de renouvellement et de rétention.
• Définir le modèle opérationnel, établir des manuels de renouvellement évolutifs, des définitions d'étapes, des critères de qualification.
• 8–12+ years of experience in SaaS, PaaS, or consumption-led businesses, with significant exposure to renewals, retention, sales, or customer success
• A proven track record of owning and exceeding renewal and retention targets in complex, enterprise deal cycles
• Excellent forecasting and pipeline management skills, with a reliable, evidence-based approach to calling the number
• Demonstrated ability to influence cross-functional stakeholders — Sales, Finance, Deal Desk, and Customer Success — at all levels
• A strong analytical mindset and comfort using data to drive decisions
• 3–5+ years of people management experience leading renewals, retention, or commercial teams
• Direct experience with consumption-based or usage-based pricing models, and the unique retention dynamics they create
• Background in data, AI, cloud, or developer-platform businesses
• Experience building a renewals or retention function from the ground up, including playbooks, forecasting cadence, and team structure
• Experience operating across multiple regions and markets
• Passion for AI and alignment with Anthropic's mission of beneficial AI development
• We encourage you to apply even if you do not believe you meet every single qualification