Senior Manager Accounts Receivable, Credit & Collections

Join Anthropic, a rapidly growing AI company, as a Senior Manager of Accounts Receivable, Credit & Collections. In this senior leadership role, you will be responsible for the end-to-end credit and collections lifecycle for Americas customers, driving automation and strategic direction. You will manage a team of managers and analysts, partner closely with various departments, and report to the Accounts Receivable Lead. This position offers a comprehensive benefits package and the opportunity to shape the future of finance in a fast-paced environment.

• Establecer la dirección estratégica para el crédito y la cobranza en las Américas, incluyendo la gestión de la cartera, las revisiones de antigüedad y la previsión de efectivo para la región.
• Ser responsable de la hoja de ruta de automatización de las cobranzas en las Américas, incluyendo la estrategia de segmentación, los flujos de trabajo de recordatorio, las experiencias de pago de autoservicio y la ruta de disputa automatizada.
• Liderar, capacitar y desarrollar un equipo de profesionales de crédito y cobranza, incluyendo gerentes de personas, estableciendo KPIs claros en torno a DSO, antigüedad, efectividad de la cobranza y cobertura de automatización.
• Proficiency in Excel or Google Sheets for portfolio analysis, reporting, and ad hoc modeling
• Strong written and verbal communication skills, with the ability to navigate sensitive customer and executive-level internal conversations diplomatically
• Demonstrated experience driving automation across credit and collections workflows, with measurable improvements to efficiency, coverage, or DSO
• Hands-on experience with ERP and AR systems (e.g., NetSuite, Oracle, SAP) and AR automation platforms (e.g., Tesorio, HighRadius, Billtrust), including shaping workflow and integration design rather than just using them
• Experience leading credit and collections teams in a high-growth or enterprise SaaS environment, including managing other managers
• Strong working knowledge of commercial credit risk assessment, including use of credit reporting tools (e.g., D&B, Experian) and financial statement analysis
• Experience partnering with Sales and Deal Desk leadership on complex commercial negotiations
• Working knowledge of SOX controls and audit requirements as they relate to AR and credit
• Hands-on experience deploying AI or LLM-based solutions in a finance or AR context, whether through vendor tooling, custom workflows, or agentic systems
• 10+ years of progressive experience in accounts receivable, credit, or collections, including significant time leading teams and managing people managers
• Comfort prompting and evaluating LLMs as part of daily work, and a point of view on where AI creates real leverage in a finance function versus where it does not
• Experience supporting a company through rapid scaling, including process build-out, systems implementation, and org design
• Exposure to global AR operations and cross-regional coordination
• Familiarity with enterprise contract structures, including multi-year deals, usage-based billing, and non-standard payment terms
• We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed