Head of Business Operations (Vice President / Senior Vice President)

Join Zerohash, a leading company in the crypto and digital assets space, as the Vice President/Senior Vice President of Business Operations. In this high-visibility, cross-functional leadership role, you will build, lead, and scale the business operations function from the ground up. You will be responsible for five connected pillars: business intelligence, AI operational rollout, procurement, new product/market analysis, and organizational design & operating efficiency. You will work closely with various teams and regularly present findings and recommendations to the executive team.

• Construire, diriger et développer la fonction des opérations commerciales de l'entreprise, en mettant l'accent sur l'intelligence d'affaires, le déploiement opérationnel de l'IA, l'approvisionnement, l'analyse des nouveaux produits/marchés et l'efficacité organisationnelle.
• Collaborer étroitement avec les équipes Finance, Conformité, Produit, Ingénierie et Commerciale pour définir les métriques importantes et garantir une source unique de vérité à travers les systèmes.
• Diriger la conception et la réingénierie des processus pour l'évolutivité des fonctions opérationnelles, en veillant à ce que l'entreprise puisse s'adapter à la croissance.
• Experience driving AI or major technology adoption within an operating business, ideally at scale
• Excellent executive communication skills, with experience presenting to C-suite and board-level audiences
• A track record of building functions from scratch — you've stood up teams and processes, not just operated within them
• Sharp analytical skills paired with genuine comfort in ambiguity; equally credible presenting to a board and rolling up your sleeves on a spreadsheet
• 12–15+ years of progressive experience in business operations, strategy, corporate development, or a related leadership role
• 5–8+ years of that experience in FinTech; direct experience in crypto, digital assets, payments, or banking / brokerage infrastructure is a strong plus
• Strong track record in vendor negotiation and procurement strategy
• Based in the United States; ability to travel to team hubs