Technical Account Manager (USA)

Join Cast AI as a Technical Account Manager, where you will be the technical leader and trusted advisor for your assigned accounts. You will manage complexity across enterprise Kubernetes environments and build long-term relationships that drive real outcomes. This high-impact role offers remote work flexibility, company stock options, comprehensive health coverage, and a learning and development budget.

• Assurer le leadership technique et agir en tant que conseiller de confiance pour les comptes assignés, en gérant de manière indépendante la complexité des environnements Kubernetes d'entreprise.
• Diriger l'intégration technique des clients, en veillant à ce que tous les clusters soient connectés à Cast AI dans les 90 jours, en collaborant étroitement avec les ingénieurs DevOps et les SRE.
• Conduire les renouvellements et l'expansion des comptes en partenariat avec les responsables de compte, grâce à une livraison de valeur continue et proactive.
• Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP
• Minimum of 2-3 years hands-on experience working with Kubernetes
• CKAD and/or CKA certification(s) is an immense advantage
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product
• Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background
• Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs